About the business and the brief
Cykelkraft is a well-known bicycle retailer in Gothenburg with both physical store and digital presence. The company had a steady flow of visitors to the website - but those visits rarely turned into bookings, service enquiries or sales. The old site felt static and did not match the brand experience in the physical shop. The brief from Cykelkraft was to rebuild the website completely: from a passive information page to an active sales and booking tool. Hive Creatives owned strategy, web design, development, SEO and conversion optimisation.
Challenge
The main challenge was not a lack of traffic - it was that the traffic had nowhere to go. The old site lacked clear CTAs, service booking functionality and a design that inspired trust and action. The range is seasonal (peak during spring/summer, quieter in winter) which puts extra demands on the site to capture leads when demand is high. Add requirements for local SEO in Gothenburg, mobile-first UX (many visitors search for bike service on the go), fast load times and an information architecture that handles products, services, spare parts and seasonal campaigns - and the scope becomes clear.
Solution
We built a completely new website where every page has a clear purpose and a clear CTA. Service booking flows are built in directly - users can book a bike service appointment with a few clicks, without phone calls or emails. Products and services are presented in a structured, scannable way with clear pricing and availability. SEO is optimised for local Gothenburg keywords (bike repair, bike service, buy bike Gothenburg) and seasonal search intent. The design is warm and professional, matching the in-store experience. Technically the site is fast, mobile-first and built on a CMS where the team can manage seasonal campaigns and product updates themselves.The main challenge was not a lack of traffic - it was that the traffic had nowhere to go. The old site lacked clear CTAs, service booking functionality and a design that inspired trust and action. The range is seasonal (peak during spring/summer, quieter in winter) which puts extra demands on the site to capture leads when demand is high. Add requirements for local SEO in Gothenburg, mobile-first UX (many visitors search for bike service on the go), fast load times and an information architecture that handles products, services, spare parts and seasonal campaigns - and the scope becomes clear.